UK Tel: +44 (0) 1753 598555
Email: sales@europeanwaterways.com
Choose your language

Guest Feedback


Feefo

We have recently started using a new customer review system powered by an independent feedback company called Feefo.  Please click below for more information and to read the reviews.
 

Feefo logo  


 

Direct Feedback



 
 
Some of our clients prefer to send us feedback direct. Here's what some of our satisfied guests had to say about their luxury hotel barge cruises with European Waterways.


"Six of us had already had a holiday with GoBarging on Anjodi on the Canal du Midi and the other couple came on this trip on Art de Vivre because they had heard so many stories about the excellent time we had had. None of us were disappointed with Art de Vivre. The boat is beautiful, superbly fitted out and cared for lovingly by the crew. The Nivernais Canal and the River Yonne run through peaceful, beautiful scenery, sometimes enjoyed from on board and sometimes on foot when we walked between locks before rejoining the boat. All the crew, Laurent, Sarah, Amy and Claire, worked happily together to make it a truly memorable holiday for us all for which we cannot thank them enough. We are now planning when we might take another, third, GoBarging holiday."

Jo Gupwell

******************

"Very enjoyable and relaxing with first class service at all times and delicious food and wine, together with delightful visits en route during our cruise."

Christopher & Patricia Stephens

******************

"It was our first experience and it was definitely above our expectations and has made us want to go barging again. I think we were very fortunate with our crew who were excellent, charming and knowledgeable, and also our fellow guests."

Peter & Anne Bickerton

******************

"We just spent a wonderful week on your beautiful Anjodi, and we had a marvellous time. Julian, Matt and Hannah were delightful. They were professional, cheerful, friendly, accommodating, knowledgeable and helpful. They seem to really enjoy what they do, and they worked together very nicely. The barge is beautiful and well kept and every detail was attended to. The itinerary was a perfect combination of relaxing, walking, bicycling, eating and taking interesting excursions to nearby places. We very much enjoyed the other six passengers on board. We quickly became friends and enjoyed each others' company. All in all a memorable and wonderful experience......thank you!"

Eva Parsons and Jim Pearson

******************

"Recently, 5 of us travelled on the Rosa on the barge trip which departed on the 17th April. The barge holiday was everything I had hoped for & I would like to compliment the crew, including the barge owner Dominic for how well the entire 6 days were organized. The crew could not do enough for us, the food was excellent, the barge lovely, especially as I understand it was just refurbished last year & all in all, it is probably the best holiday I have ever had. I am hoping now to go on another barge trip in the future, and in the meantime, I cannot recommend highly enough how the cruise was organized & run."

Margaret Taylor

******************

"A truly wonderful experience and one we would heartily recommend to our friends. We really enjoyed being able to relax and have everything taken care of by a very attentive & charming crew. Chef Slawek produced the most marvellous selection of food - just perfect - and Magali our tour guide was so knowledgeable."

David & Hilary King, UK

******************

"We had a super wonderful first time experience barging on the Renaissance! A Midi trip should be in order next year! Thanks to all at EU Waterways for the wonderful treatment."

Bob & Diane Schneberger, USA

******************

"Our time on the barge was a wonderful experience in every way. The staff is delightful and was thoroughly attentive to every possible need before we asked; the chef is outstanding—as our weight increase validates; the introduction to various wines and cheeses by Lauren were informative—we really learned a lot; our travel companions were the kinds of persons we would choose to be our friends if we lived near each other. As the crew will confirm, we talked and laughed night after night, usually until 10:30 - long after the normal schedule for our evening meal. Finally, the visit to the restaurant in town was elegant; thanks for that. We will certainly encourage friends to give your barge trips a try."

Cary and Robert Roberts, USA

******************

"What an incredible week! The weather was wonderful, the food and wines superb and the crew was magnificent. Chef Slawek invited us to join him in the market one morning and gave us cooking lessons for stocks and sauces. His food was the best I've had on any trip. I can honestly say that it's the best way to travel."

Arlene Stacey, Canada

******************

"We took our first barge cruise with you guys through the Loire Valley (Captain Lee and Chef Cecilia) and it was the most fabulous vacation we have ever taken!!!!! We loved the pace, food and the fact that our tour was basically private. I had always wanted to see the chateau country, but couldn't figure out how to go about it. This was absolute perfect!!! I even got up into a hot air balloon on my birthday. Everything was great!!! We're coming back for more. I can't express how much we loved it, words just aren't enough!!! I am singing your praises and showing my pictures to anyone who happens by. I gave my brochure to some friends so I need another one for planning purposes. Thanks for the wonderful memories. It was ten times better than my wildest dreams. Tell Lee that I drank all of my "sticky wine" – Nancy."

Bruce & Nancy Goldstone

******************

"I just can’t get a grip on the correct words to thank you and your team for such a marvellous voyage and glorious experience we had aboard the MV L'Impressionniste.

Your staff were outstanding ambassadors for European Waterways and left no opportunity undone to satisfy the passengers aboard. It would not be fair to single out any one of them for special commendation, as they were all outstanding in their own divisions. More important was the exemplary manner in which they handled the demands of passengers aboard—it left me gasping sometimes—Well done crew, you are a credit to your company.

When we left on the final day we were abnormally sad and felt towards the crew, as if we were leaving family behind. We want them to know how grateful we are for their efforts and also to thank you and your admin staff for making our trip marvelous, exciting and educational.

Thanks to all once again for an outstanding voyage. Please write to your crew and let them have our views on their extraordinary abilities."

Bucky and Genie Maguire.

******************

"The food far exceeded my expectations - Michelin Star quality. We would highly recommend European waterways for an upscale barge trip. In fact we have also recomended La Belle Epoque for the July 10th Trip. I have been involved in international travel most of my life and am a member of IATA."

Louis J. Appignani

******************

"Honestly my vacation on the Anjodi far exceeded my expectations. From the moment the captain greeted us at the train station and the crew’s huge smiles that welcomed us aboard, we knew that we were going to have the best vacation ever. Effortlessly, the staff met every need, and then some. The carefully selected wine and cheese was only the introduction to fabulously prepared lunches and dinners each day. The enjoyable land excursions and knowledge of our tour guide far exceeded past experiences with other guides. The exchange of hugs and addresses between the crew and out group at the end of the trip reconfirmed how wonderful life can be. I will be talking about this experience for many years."

Craig Gould

******************

"Our experience on Shannon Princess exceeded all our expectations. Captain Ruairi and his wife Olivia the chef added a real personal touch and they went out of their way to make our experience a memorable one. Olivia was better than most chefs we have had almost anywhere. All in all, a trip we would long cherish and recommend to anyone."

Simon & Ellen Atlas, Maryland, USA

******************

"This rated as one of our best holidays ever, helped by the wonderful weather. The comfort, service and food exceeded our expectations and we were very well looked after. Jonathan our tour guide did a very good job and his knowledge was exceptional."

Graham Stow, Ashbourne, UK

******************

"Our every need was catered for with genuine care. We felt like the Queen waving at everyone as we drifted slowly along past wonderful riverside mansions and through locks with their friendly lock-keepers. Captain Dominic loves and lives the river, while our chef was wonderfully inventive – every dish was worthy of a photograph – and our hostess could not do enough for us. "

John & Elizabeth Taylor, North Shields, UK

******************

"This has been the most relaxing holiday ever. The food was delicious and went perfectly with the wines. The sightseeing and shopping trips were both informative and interesting and we saw many places that we would not have known about. The company was great and we had a fantastic time. If there’s a more relaxing holiday we’d like to know what it is! "

Anne & Steve Hindley, Western Australia

******************

"We’ve been telling anyone who will listen how much the barge cruise made our trip to Scotland. It was superb all round! We loved every aspect – the staff, food, facilities, excursions, scenery - even the weather. We were looking for some way to combine our enjoyment of history and nature and we’re happy to say this is the way to go. We look forward to experiencing further barge vacations with European waterways."

Carole Steinhardt, Mississauga, Canada

******************

"I enjoyed everything – the food, the sights, companions about my age and the absolute friendliness and excellent service of all of the crew. The wines were especially well chosen and the three cheeses at lunch and dinner were excellent. Donald, the tour guide, was delightfully informal and it was as if he were showing friends what to look for. This retired school teacher will try another cruise. "

Daniel Seiden, Brussels, Belgium

******************

"The staff were very helpful and attentive. Nothing was too much trouble for James, the captain. As our tour guide he was also exceptionally knowledgeable about the sights and wines of the area. The visits were very interesting with ample time to explore the towns too. We enjoyed the beautiful scenery and cycling along the towpaths. "

B Ackerman, Green Point, South Africa

******************

"A truly glorious experience. Cabin facilities and especially the food and wine were exceptional. We have two previous barge trips andboth were wonderful experiences, but L Reine Pedauque was the most luxurious! We are likely to do it again."

Dr. Thomas & Mrs Anderson, Illinois, USA

******************

"The marvellous crew of La Renaissance made our journey one of smooth sailing with the pleasure of restful, yet uplifting days. Thank you for your wonderful service, your congenial personalities and attention to detail that made this a memorable vacation. We hope to sail again with you in the future. "

Nancy & Glover Epperson, Virginia USA

******************

"It was idyllic. The crew took care of our every whim or need. If you are a person who hates the big cruise ships, then this is the cruise for you – fabulous food and wine, beautiful scenery, quiet nights and a lovely calm pace. This had been my husband’s dream trip for 25 years and it was even better than we’d hoped. "

Terry Dailey & John D’Agostino, New Jersey, USA

******************

"Our first cruise with you, hopefully it will not be our last. What a way to spend a week, completely relaxing. The food and wine were the best anyone could have. The crew were first-class and could not have done any more for all of us. Thanks to you all."

Janet & Malcolm Stringer

******************

"This rated as one of our best holidays ever. It was helped by the wonderful weather. The comfort, service and food exceeded our expectations. We were very well looked after. The quality of the crew was exceptional - all five of them. One would not hesitate to employ any of them in any business. They were a credit to the company. The administration was handled well and efficiently."

Graham & Christine Stow

******************

"The chef was excellent – the quiche he served at lunch was the best we’ve ever tasted and given the superb food we have had before with European Waterways, that is praise indeed!"

Dr Stephen & Helen Drew

******************

"Very different holiday - a wonderful experience. Attentive staff, nothing too much trouble. Consistently the best food we have ever had on any holiday - well done Guy! Requested wines with lower alcohol content - no problem for Julian! All wines were wonderful. Mentioned Remy Martin brandy, again no problem and it was provided the next day - great service. I am telling all my friends about it. "

Mike McCarthy

******************

"My husband and I just returned from our wonderful week aboard L'Art de Vivre. We were aboard with 3 other couples we had chartered the boat with. We wanted to let you know how fabulous the crew was. They were very professional yet like family to us. The rooms were cleaned daily and little details were noticed. (Like my fondness for snickers bars). The meals and wine were excellent and served with flair. We became so attached to our "kids" that we are all hoping that they will visit us in Seattle some time. All their efforts were appreciated and noticed. They were a part of a trip of a lifetime for us all."

Most Sincerely, Cappy Goodell

******************

"We have just returned from our week aboard L'Impressionniste. I just wanted to say thank you so much for the most wonderful time. The barge was very comfortable, the crew most professional and the wine and food outstanding.

It was very special to be able to celebrate my partner's 50th birthday in such style.

My thanks to you and the whole team for allowing us this opportunity. It will be remembered by us both as one of the most unique holidays ever taken!"

Anne Abernethy

******************

"All of us who were passengers on the Nymphea for this trip want you to know what a wonderful holiday we had. It was a very special and magical week.

The Nymphea is a charming barge and cruising with her was a fantastic way to see the beautiful Loire countryside.

Our crew was simply outstanding. Leigh, our captain, was skilled and knowledgeable. He managed the Nymphea like it was part of him. On top of that his tour guiding through the Chateaux hit the perfect blend of facts and story telling. We really enjoyed the time we spent with him seeing the sites, and experiencing the gardens and the Chateaux. We appreciated the pace he set as well - a perfect blend of seeing the highlights and moving along to enjoy the time on the barge.

Our chef, was a delight. Her meals were beautiful and exciting. She worked hard to use the wonderful cheeses, produce and other specialties of the region in our dishes and courses. There was never too long a space between treats - if it wasn't time for a meal, it was time for cocktails and a nibble. And we're not sure what we enjoyed more... the fabulous lunches of "salads" and more, or the incredible multi-course dinners, all of which were paired nicely with regional wines.

We couldn't say what we enjoyed more about the trip, the comfort of the Nymphea, the gorgeous countryside, the beautiful Chateaux and gardens with their history and splendor, or the fabulous food and drink.

Thank you for providing a wonderful holiday for us.

We hope to do another barge trip in a different region in the future!"

Best regards, Bonnie and Harry Goren Julie Light and Gregg Vernon Lynn and Karen Hoffman

******************

"I just wanted to add a note to my evaluation of the Scottish Highlander. As I mentioned on the evaluation form, food, excursions, cabin, everything was lovely on the Highlander. I just wanted to make an additional comment relative to Ryan, our guide. Since I travel alone and am upwards of 80 plus years, it was always pleasant to realize that Ryan was paying attention to see where I was and perhaps needed some assistance on stairs, etc. Ryan was never obvious but I realized midweek that he quietly paid attention in case I ran into a problem while walking, climbing stairs, etc. While wandering around an excursion site, I would occasionally look up and see Ryan in the distance and he clearly was aware of my location and my fitness that day. Given his knowledge of the sites we visited, his courtesy, and his pacing of a trip to suit the slowest of us, he is the epitome of the tour guide par excellence. One day a couple of us were walking along the tow path and it started to rain. Before long, along came Ryan with the van to take any of us back to the barge who wanted to avoid getting wet. Now that's service!!!!"



******************

"We found the whole experience most enjoyable. Life on Anjodi for a week was idyllic – we are definitely going barging with you again!"

Roger & Jenny Fawcett

******************

"Barging in Burgundy was the most delightful thing to do. Not to have to pack and unpack each day was a treat. On board L’Impressionniste we were looked after like kings and taken to all the sights and sites of interest or importance in the area. It’s the very best way to experience France! Merci."

Robin & Jack Telford

******************

"Barging on the Savoir Faire was one of the most enjoyable trips my wife and I have taken. Captain Chris and crew were fantastic. Chef Eddie’s food was to die for. The excursions were interesting and enjoyable. We plan on doing another barge trip as soon as possible and will be in touch."

Mr & Mrs Muto

******************

"We just got back from a week on the La Belle Epoque and we had to tell you that it was the most perfect holiday experience we have ever had--it was beyond all expectations. The service, the ambience, the quiet yet exciting environment, the side trips and the marvellous elegant yet healthful meals all blended into the finest totality of living indeed a modern Belle Epoque. Capt Nick, to say the least a character, ran a great ship and the crew worked like a happy, efficient team."

Regards, Gerry and Bill Goldberg

******************

"Thank you so much for making our vacation trip on your barge Scottish Highlander so enjoyable. We loved everything about it. Your stewardess was so sweet and so kind. The captain was great showing us all the great places along the way. You had a wonderful chef as you know we enjoyed all the wonderful food. We loved Scotland it is a beautiful country also we loved the people. The captain’s accordion playing was wonderful. You are all very young, talented hard working ambitious people. We admire you very much. We want to thank you and wish you well and wish you a happy life."

Fondly Vanita and Bill Phillips

******************

"This is long overdue, but I have at last found a moment to write and compliment your organization, and most especially, our crew on the Anjodi during our cruise on the Canal du Midi last September. The organization was perfect, the accommodations just about perfect, the food fantastic and the scenery everything that your material promised and a good deal more. Our captain, deserves great praise for showing us a wonderful time.

Be assured, we have been telling all our friends in Idaho about our week in your care."

Mark S. Geston

******************

"We all had a wonderful time, especially as there was just our family on the barge. It was beautiful. The captain and staff were all excellent and attentive – very good with the children too. The Calvados was very good when I got my hands on it!"

Bill & Diana Bruce

******************

"First, I must thank and compliment Derek and his team of professionals on the barge experience and the organisation of the adventure. Superb is one word which encapsulates it quite neatly. Second, I have to say that the food and wine components more than met expectations.

The captain was the consummate host, never in your face, but always around where anything was needed... highly entertaining and a great skipper. Captain's table was a great success.

I am particularly grateful that at the end of the trip, we were all given print-outs of the meals served, along with the matching wines. A splendid idea. It certainly saved a lot of time for this lazy, sometime journo not to have to take notes of everything.

I thought that travelling in the direction from Clamecy to Auxerre was a terrific opportunity to make a bucolic start to the journey, finishing with the busier city of Auxerre. However, I've no doubt it would work equally well the other way."

Ian Parmenter

******************

"An excellent week with a decided and welcome slow pace, a casual and intimate experience with the virtue of extremely good cuisine and most enjoyable shipmates from the US. All of this without the nuisance of casinos, nightclubs and the ubiquitous midnight buffet."

Bottom line: Congratulations for a job very well done, Ralph Collier

******************

Home - Travel Agents - Vacancies - Contact Us - Sitemap - Links - Privacy Policy
Barge Holidays France - River Cruises in Europe - Barge Cruise France - Scottish Cruises - French Canal Cruises Wine Tours